Privacy Policy

At Seasons Pizza, we are deeply committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website seasonspizza-food.rest, place orders, or otherwise interact with our food services. Please read this policy carefully. If you disagree with the terms of this Privacy Policy, please discontinue use of our site and services.

We operate in the United States and are subject to applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission Act (FTC Act), which governs unfair or deceptive practices in commerce. Where applicable, we also follow guidance from the Children's Online Privacy Protection Act (COPPA).

1. Who We Are

Seasons Pizza is a food service business operating in the United States. Our website, seasonspizza-food.rest, allows customers to browse our menu, place food orders, make reservations, and contact us for inquiries and support. References to "we," "us," "our," or "Seasons Pizza" throughout this policy refer to the business entity operating under the Seasons Pizza brand.

2. Information We Collect

We collect information about you in various ways when you interact with our website and services. The categories of information we collect include personal information you provide directly to us, information collected automatically through your use of our website, and information obtained from third-party sources.

2.1 Personal Information You Provide Directly

When you use our services, create an account, place an order, or contact us, you may voluntarily provide us with the following categories of personal information:

• Identity Information: Your first and last name, username or similar identifiers.
• Contact Information: Email address, telephone number, billing address, delivery address, and any other address details necessary to fulfill your food order.
• Account Credentials: Passwords, security questions, and other authentication information if you create an account on our platform.
• Payment Information: Credit card numbers, debit card details, billing information, and transaction records. Please note that full payment card details are processed by our third-party payment processors and are not stored on our servers.
• Order Information: Details about food orders you place, including menu items selected, special requests, dietary preferences, and order history.
• Communications: Any messages, feedback, complaints, or inquiries you send to us via email, contact forms, or other channels.
• Marketing Preferences: Your preferences regarding receiving promotional communications from us, including opt-in and opt-out records.

2.2 Information Collected Automatically

When you visit our website, we and our technology partners automatically collect certain information about your device and how you interact with our site. This includes:

• Device Information: IP address, device type, operating system, browser type and version, device identifiers, and language settings.
• Usage Data: Pages you visit on our website, links you click, time and date of your visits, time spent on pages, referring URLs, and other clickstream data.
• Location Data: General geographic location derived from your IP address. We do not collect precise GPS location without your explicit consent.
• Cookie and Tracking Data: Information collected through cookies, web beacons, pixel tags, and similar tracking technologies as described in Section 8 of this policy.
• Log Data: Server log files that record information such as access times, error reports, and website activity.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment Processors: Transaction confirmation and fraud screening data from payment service providers.
• Delivery Partners: Delivery status updates and logistical information from food delivery service partners.
• Social Media Platforms: If you interact with our social media pages or choose to connect social accounts, we may receive certain profile information consistent with your privacy settings on those platforms.
• Analytics Providers: Aggregated and anonymized website analytics data from third-party analytics services.
• Marketing Partners: Contact and demographic information used for advertising campaigns, subject to your consent where required.

3. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes. Specifically, we use your information to:

3.1 Service Provision and Order Fulfillment

• Process and fulfill your food orders, including coordinating delivery or pick-up arrangements.
• Create and manage your customer account.
• Process payments and manage billing, including issuing receipts and invoices.
• Communicate with you regarding your orders, including confirmation emails, delivery updates, and customer support responses.
• Manage and resolve complaints, refund requests, or disputes related to your orders.

3.2 Website Operation and Improvement

• Maintain, operate, and improve the functionality of our website and digital platforms.
• Monitor and analyze website usage patterns to understand how customers interact with our services.
• Diagnose technical problems, fix bugs, and ensure the security and integrity of our systems.
• Develop new features, products, and menu offerings based on customer feedback and behavioral data.
• Conduct A/B testing and other research to enhance user experience.

3.3 Marketing and Promotional Communications

• Send you promotional emails, newsletters, and special offers about our menu items and services, where you have provided consent or where permitted by law.
• Display targeted advertising on our website and on third-party platforms based on your browsing behavior and interests.
• Conduct customer surveys, loyalty programs, and feedback campaigns.
• Personalize the content and promotions you see on our website based on your order history and preferences.

3.4 Legal Compliance and Safety

• Comply with applicable federal, state, and local laws and regulations.
• Respond to lawful requests from law enforcement, government agencies, and regulatory authorities.
• Enforce our Terms of Service and protect the rights, property, and safety of Seasons Pizza, our customers, and the public.
• Detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities.

3.5 Legal Basis for Processing

Under the FTC Act and applicable state privacy laws, we process your personal information on the following grounds:

• Contract Performance: Processing necessary to fulfill your orders and deliver our services.
• Legitimate Interests: Processing necessary for our legitimate business interests, including fraud prevention, security, and service improvement, provided these interests do not override your privacy rights.
• Legal Obligation: Processing required to comply with applicable laws and regulatory requirements.
• Consent: Processing based on your explicit consent, particularly for marketing communications and certain cookies. You may withdraw consent at any time.

4. Sharing Your Information with Third Parties

We do not sell your personal information to third parties. However, we may share your information with trusted partners and service providers as described below. All third parties with whom we share personal information are required to maintain appropriate confidentiality and security standards.

4.1 Service Providers

We work with third-party companies and individuals who assist us in operating our business and providing services to you. These service providers have access to your personal information only as necessary to perform their services and are contractually prohibited from using it for any other purpose. Service providers include:

• Payment Processors: Secure payment gateway providers who process credit card and debit card transactions on our behalf.
• Delivery Services: Third-party food delivery partners and logistics companies who facilitate the delivery of your orders.
• Cloud Hosting Providers: Companies that provide website hosting, data storage, and cloud infrastructure services.
• Email and Communication Platforms: Services used to send transactional and marketing emails, SMS messages, and notifications.
• Analytics Providers: Services such as website analytics platforms that help us understand website traffic and user behavior.
• Customer Support Tools: Platforms used to manage customer inquiries, complaints, and support tickets.
• Marketing and Advertising Partners: Agencies and platforms used to deliver targeted advertising campaigns.

4.2 Business Transfers

In the event that Seasons Pizza undergoes a merger, acquisition, reorganization, sale of assets, or bankruptcy proceeding, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website of any such change in ownership or control of your personal information, and we will require any acquirer to honor the terms of this Privacy Policy or obtain your consent for any material changes.

4.3 Legal Requirements and Law Enforcement

We may disclose your personal information if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or other valid legal process.
• Respond to requests from law enforcement agencies or government authorities in the United States.
• Protect and defend the rights, property, or safety of Seasons Pizza, our customers, employees, or the general public.
• Investigate or prevent suspected fraud, illegal activities, or violations of our Terms of Service.

4.4 Aggregated and Anonymized Data

We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you with third parties for research, analysis, marketing, or other business purposes. This information does not constitute personal information and is not subject to the same restrictions as identifiable data.

5. Data Security

Seasons Pizza takes the security of your personal information seriously and implements a range of technical, administrative, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction. Our security measures include, but are not limited to:

• Encryption: We use SSL/TLS encryption to protect data transmitted between your browser and our website. Sensitive data, including payment information, is encrypted both in transit and at rest.
• Access Controls: Access to personal information within our organization is restricted to employees and service providers who need it to perform their job functions. We use role-based access controls and require strong authentication measures.
• Secure Payment Processing: We rely on PCI-DSS compliant payment processors to handle all payment card data. We do not store full credit card numbers on our servers.
• Regular Security Assessments: We conduct periodic reviews of our security practices, vulnerability assessments, and security audits to identify and address potential risks.
• Incident Response Plan: We maintain a data breach response plan to quickly detect, contain, and respond to security incidents. In the event of a breach affecting your personal information, we will notify you and relevant authorities as required by applicable law.
• Employee Training: Our staff receives regular training on data protection best practices and our internal privacy and security policies.

6. Your Privacy Rights

Depending on your state of residence within the United States, you may have certain rights regarding your personal information. Seasons Pizza respects and honors these rights in accordance with applicable law. California residents have specific rights under the CCPA/CPRA, and we extend similar rights to all customers where feasible.

6.1 Right to Know and Access

You have the right to request that we disclose information about the personal data we have collected about you over the past 12 months, including the categories of personal information collected, the purposes for which it was collected, the categories of sources from which it was collected, and the categories of third parties with whom it was shared.

6.2 Right to Correct

You have the right to request that we correct inaccurate personal information we hold about you. Once you submit a correction request, we will take reasonable steps to verify your identity and correct the information in our records within the timeframe required by applicable law.

6.3 Right to Delete

You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions. We may deny a deletion request if retaining your information is necessary for us or our service providers to:

• Complete the transaction for which the information was collected or fulfill a contract.
• Detect security incidents or protect against illegal activity.
• Comply with a legal obligation.
• Exercise free speech or another legal right.
• Perform certain internal uses that are reasonably aligned with your expectations.

6.4 Right to Opt-Out of Sale or Sharing

Under the CCPA/CPRA, California residents have the right to opt out of the sale or sharing of their personal information for cross-context behavioral advertising. As stated above, we do not sell personal information. However, if we engage in sharing for targeted advertising purposes, you may opt out by contacting us at [email protected] or by using the opt-out mechanism on our website.

6.5 Right to Limit Use of Sensitive Personal Information

Under the CPRA, California residents have the right to limit our use of sensitive personal information (such as precise geolocation, account login credentials, or health information) to uses that are necessary for providing our services. We will honor such requests in compliance with applicable law.

6.6 Right to Data Portability

You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format, to the extent technically feasible, so that you can transfer it to another service provider.

6.7 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. We will not deny you goods or services, charge you different prices, provide a different level of quality, or suggest that you will receive different treatment because you exercised your privacy rights.

6.8 How to Submit a Privacy Rights Request

To exercise any of the rights described above, please contact us using the following methods:

• Email: [email protected]
• Website: seasonspizza-food.rest

We will respond to your verifiable request within 45 days of receipt. If we require more time (up to an additional 45 days), we will inform you of the reason and the extension period in writing. We may need to verify your identity before processing your request. We will not charge a fee for processing your request unless it is excessive, repetitive, or manifestly unfounded.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general data retention guidelines are as follows:

When personal information is no longer required, we securely delete or anonymize it in accordance with our data destruction procedures. Where deletion is not immediately possible due to technical constraints, we will isolate the data from further processing until deletion is feasible.

8. Cookie Policy Overview

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver relevant advertising. A cookie is a small text file placed on your device when you visit our website. We use the following types of cookies:

• Strictly Necessary Cookies: Essential for the operation of our website, including enabling you to log in, place orders, and navigate our site. These cookies cannot be disabled without affecting website functionality.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This helps us improve website performance and user experience. The data collected is aggregated and anonymous.
• Functional Cookies: These cookies remember your preferences (such as your preferred language, location, or saved cart items) to provide a more personalized experience.
• Targeting and Advertising Cookies: These cookies are used to deliver advertisements relevant to your interests, limit the number of times you see an ad, and measure the effectiveness of advertising campaigns. They may be set by us or by third-party advertising partners.

You can manage your cookie preferences through your browser settings or by using the cookie consent tool available on our website. Please note that disabling certain cookies may affect the functionality of our website. For detailed information about the cookies we use, the specific data they collect, and how to manage your preferences, please refer to our full Cookie Policy, available on our website at seasonspizza-food.rest.

9. Children's Privacy

In compliance with the Children's Online Privacy Protection Act (COPPA) and applicable state laws, we do not intentionally market our services to minors under the age of 13 and do not knowingly collect personal information from children under 13 without verified parental consent.

If you are a parent or guardian and believe that your child under the age of 18 has provided us with personal information without your consent, please contact us immediately at [email protected]. Upon verification, we will promptly delete the child's personal information from our records. If we discover that we have inadvertently collected personal information from a child under 13, we will take immediate steps to delete such information from our systems.

Parents and guardians are encouraged to monitor their children's internet usage and to educate their children about protecting personal information online. If you have concerns about how we handle information related to minors, please do not hesitate to reach out to us.

10. International Data Transfers

Seasons Pizza is based in the United States, and your personal information is primarily processed and stored on servers located within the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our website and services, you understand and acknowledge that your personal information may be transferred to and processed in the United States. We take appropriate steps to ensure that any international transfers of personal information comply with applicable legal requirements and that your information continues to be protected in accordance with this Privacy Policy.

If we transfer personal information outside the United States to service providers or partners located in other countries, we require those parties to maintain data protection standards consistent with this Privacy Policy and applicable law, through the use of contractual data processing agreements, standard contractual clauses, or other appropriate transfer mechanisms.

11. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, or online services that are not operated or controlled by Seasons Pizza. This Privacy Policy does not apply to those third-party websites, and we are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

Examples of third-party services linked from our website may include social media pages (Facebook, Instagram, Twitter/X), food delivery platforms, payment processors, and review sites (such as Yelp or Google Reviews). Our linking to any third-party website does not constitute an endorsement of that site's privacy practices or content.

12. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. At this time, there is no uniform standard for recognizing and responding to DNT signals, and our website does not currently respond to DNT browser signals. We continue to monitor developments in this area and will update our practices as industry standards evolve.

California residents are entitled to know that we disclose information about whether we honor DNT signals pursuant to California's Shine the Light Law (California Civil Code § 1798.83). As noted, we do not currently alter our data collection and use practices in response to DNT signals.

13. California Privacy Rights – Additional Disclosures

California residents have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), which came into full effect in 2023. The following additional disclosures apply to California residents:

13.1 Categories of Personal Information Collected

In the past 12 months, we have collected the following categories of personal information as defined by the CCPA:

• Identifiers (name, email address, IP address, account name)
• Personal information as described in California Civil Code § 1798.80(e) (name, address, telephone number, payment card information)
• Commercial information (records of products or services purchased, order history)
• Internet or other electronic network activity information (browsing history, interaction with our website)
• Geolocation data (general location derived from IP address)
• Inferences drawn from the above categories to create a customer profile

13.2 Business or Commercial Purpose for Collection

We collect the above categories of personal information for the business and commercial purposes described in Section 3 of this Privacy Policy, including service provision, fraud prevention, analytics, and marketing.

13.3 Shine the Light Disclosure

Under California Civil Code § 1798.83, California residents may request a list of the categories of personal information (if any) disclosed to third parties for direct marketing purposes in the preceding calendar year. To make such a request, please contact us at [email protected].

14. Filing a Privacy Complaint

If you have concerns about how Seasons Pizza handles your personal information, we encourage you to contact us first so that we can address your concerns directly and promptly. We take all privacy complaints seriously and will work to resolve them in a fair and transparent manner.

14.1 Contacting Seasons Pizza

To submit a privacy complaint or inquiry, please contact our privacy team:

We aim to acknowledge all privacy complaints within 5 business days and to resolve them within 30 days of receipt.

14.2 Filing a Complaint with Regulatory Authorities

If you are not satisfied with our response to your privacy complaint, or if you believe we are processing your personal information unlawfully, you have the right to file a complaint with the appropriate regulatory authority. In the United States, the following agencies handle consumer privacy and data protection complaints:

• Federal Trade Commission (FTC): The FTC enforces consumer protection laws, including those related to privacy and data security. You may file a complaint at www.ftc.gov/complaint or by calling 1-877-382-4357.
• California Privacy Protection Agency (CPPA): California residents may file complaints with the California Privacy Protection Agency regarding violations of the CCPA/CPRA at cppa.ca.gov.
• State Attorney General Offices: Residents of other states may contact their state's Attorney General office for guidance on privacy rights and complaint procedures under applicable state law.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, applicable laws, or for other operational, legal, or regulatory reasons. When we make material changes to this policy, we will:

• Update the Effective Date and Last Updated date at the top of this page.
• Post a prominent notice on our website homepage notifying users of the change.
• Where required by law or where the changes significantly affect your rights, we will send you a direct notification via the email address associated with your account.

Your continued use of our website or services following the posting of an updated Privacy Policy constitutes your acknowledgment of the changes and your agreement to be bound by the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or our privacy practices, please do not hesitate to contact us. We are committed to addressing your inquiries promptly and transparently.

When contacting us regarding a privacy matter, please provide sufficient detail to allow us to identify your account (if applicable) and the nature of your inquiry so that we can respond as efficiently as possible. We will handle all communications in a confidential and secure manner.

This Privacy Policy was last reviewed and updated on May 6, 2026. Seasons Pizza reserves all rights to enforce this policy to the fullest extent permitted by law.